Research story

EPIC: studying epistemic injustice in healthcare

How can we ensure that people are heard in healthcare settings? Professor Havi Carel’s discovery research project is bringing together philosophy, legal scholarship, psychology and more to help provide an answer.

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Havi Carel

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EPIC: studying epistemic injustice in healthcare
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When you visit your healthcare provider, do you feel heard?

What factors might affect your experience of healthcare systems and the clinical care you receive?

As a philosopher of medicine, I’m interested in the experience, or phenomenology, of illness.

I’m also interested in the concept of epistemic injustice and how this impacts healthcare users and professionals.

This is the topic of my Wellcome-funded Discovery Award project – EPIC: Epistemic injustice in healthcare.

What is epistemic injustice? 

Epistemic injustice is a philosophical concept which describes how we can be discriminated against when our credibility is unfairly reduced when we speak. The result is an injustice of a specific kind: an epistemic injustice. 

This might be because you are from a particular ethnic group, or because you are a woman. It could be because of how you dress or your socioeconomic status or because you’re a child. 

It's an injustice done to somebody in their capacity as a speaker, as a knower – when someone is providing information about themselves, presenting their views, offering an opinion and so on. This is what we call 'testimony' in philosophy. 

This can have very serious consequences.

Epistemic injustice in healthcare 

Epistemic injustice can be encountered in any number of contexts, but it can be particularly prevalent and also particularly harmful in healthcare settings. 

Healthcare users provide information all the time; How are you feeling? Where does it hurt? How long have you had this symptom?  

If they are disbelieved, it can have dire consequences for the quality of clinical care they receive.  

One of the starkest examples is during childbirth. A woman might say she’s in pain but will be told in response that the pain can’t be that bad – it's just natural. Or stereotypes about how different ethnic groups might experience pain will affect how a clinician responds. 

Not being believed can lead to harmful outcomes for an ill person when their symptoms aren’t taken seriously. It can lead to worse clinical care. 

These are just some of the many ways epistemic injustice can play out in healthcare, and why healthcare users and providers alike need support in navigating this tricky terrain.

How can research help? 

EPIC is the first research project to look systematically at epistemic injustice across several domains within healthcare and to document empirical evidence of it.

There are a number of things we can do with this evidence. Firstly, we can make sure the theoretical concept of epistemic injustice works in this context. Does it need updating or changing?

Then we want to generate material that can benefit patients and healthcare professionals.  

This could be in the form of collaborative work. For example, we have started a collaboration with the Care Quality Commission trying to assist them in finding ways of overcoming epistemic injustice when reviewing patient complaints and reports.

Some of the materials we develop will help healthcare professionals become aware of and mitigate the effects of epistemic injustice.

We also want to create a toolkit for patients which will help them understand what epistemic injustice is and give them tools to overcome it in their own health journeys.

There’s currently very little research on practical approaches to addressing epistemic injustice, so EPIC can fill this crucial knowledge gap.

Maybe we can’t cure people or entirely remove symptoms, but we do have the ability to give people the sense that they're being listened to and that their opinions and needs are being taken seriously.

Tracking epistemic injustice across lifespans 

Part of the EPIC project is focussed on six case studies, historical and contemporary, of real-life experiences at different points across a lifespan.

These case studies will help us test the validity of the concept of epistemic injustice by exposing it to very different empirical contexts and theoretical approaches.

Drawing on such a varied range of case studies means the EPIC team is equally varied. 

We’ll be using approaches from medical history, legal scholarship, philosophy, medical anthropology, psychiatry, and psychology. We have psychiatrists, psychologists, conversation analysts and more on the team, all contributing to the research. 

Having a team like this, made up of a mix of medical, social, history of medicine and philosophy specialists is, I think, a recipe for very interesting research.

Why the humanities are crucial for healthcare research 

We often think of science and medicine as constantly innovating and creating new things, but medicine has a long history to be considered. 

In healthcare research, you need both the science and the empirical evidence – the expertise in epidemiology for example. But you also need to consider the conceptual questions and the historical and sociological context. 

Healthcare research is both an art and a science, especially when dealing with clinical settings. It's high time the silos of science versus social science or arts and humanities were taken apart. It's a good model for universities to adopt and it’s good to see it from Wellcome, too.

  • Havi Carel

    Professor of Philosophy

    University of Bristol

    Havi Carel is professor of philosophy at the University of Bristol. She studies the experience of illness using phenomenology, a philosophical approach that tries to understand how we encounter the world and other people. She is the author of 'Illness' and 'Phenomenology of Illness'.